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QUESTION 6 Which of the following is NOT one of the questions a company typically uses in developing the measures of a balanced Scorecard? Can we continue to improve? What must we excel al? 1 How do shareholders se us? How do customers see us? QUESTION 7 of the cost-effectiveness measures, which of the following captures the increase or decrease in cost resulting from a change in purchasing practice? cost avoidance cost change purchase price variance target costing
QUESTIONS Which of the following is NOT one of the common problems encountered when measuring performance? O measures of behaviors not accomplishments measures focused on the short-term too much detail too much data I QUESTION 9 Which of the following is NOT one of the benefits of benchmarking? Breaks down a reluctance to change. o Helps identify best business or functional practices. Serves as a source of market intelligence. Determines internal customer needs and wants.