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possible Krater Associates is an architectural firm that has been in practice only a few years. Because it is a relatively new firm, the market for the firm's services is very competitive. To compete successfully Krater must deliver quality services at a low cost Krater presents the following data for 2019 and 2020 Click the icon to view the data) Architect labor hour costs are variable costs. Architect support costs for a on the Architect support capacity that Krator chooses to maintain each ye number of jobs it can do each year). Architect support costs do not vary number of jobs done that year Read the requirements Requirement 1. Is Krater Associate's strategy one of product differentiation or cost leadership? Explain briefly Krater's strategy is a cost leadership strategy Krator plans to grow by producing high-quality service at a low cost delivered to customers in a timely manner. a Requirement 2. Describe key measures you would include in Krator's balanced scorecard and your reasons for doing so. Financial Perspective Cost reductions in key areas Increase operating income from productivity gains and growth
sons Krater Associates is an architectural firm that has been in practice only a few years. Because it is a relatively new firm, the market for the firm's services is very competitive. To compete successfully Krate must deliver quality services at a low cost. Krater presents the following data for 2019 and 2020 Click the icon to view the data) Architect labor-hour costs are variable costs. Architect support cos on the Architect support Capacity that Krater chooses to maintain number of jobs it can do each year). Architect support costs do not number of jobs done that year. Read the requirements CARD Requirement 2. Describe key measures you would include in Krater's balanced Scorecard and your comsons for doing so. Financial Perspective Cost reductions in key areas Increase operating income from productivity gains and growth Revenues per employee These measures indicate whether Krater has been able to and achieve operating income increases through cost leadership Customer Perspective Customer satisfaction
possible Submittee ons Krater Associates is an architectural firm that has been in praction only a few years. Becauseina relatively new firm, the market for the firm's services is very competitive. To compete successfully Krater must deliver quality services at a low cost. Krater presents the following data for 2019 and Architect or hour costs are variable costs Architect support costs for each year dep on the Architect support capacity that Krater chooses to maintain each year that is the number of obscondo cach year). Architect support costs do not very with the actual number of job done that your Read the reavements 2020 Click the icon to view the data) Customer Perspective Customer satisfaction Customer responsiveness Quality of job are the designs what the customer wanted? New customers Krater's strategy should result in improvements in these customer memures that help evaluate whether Krater's strategy is succeeding with its customers. Internal-Business Process Perspective Next
iscussions People Krater Associates in an architectural firm that has been in practice only a few years. Because it is a relatively new firm, the market for the firm's services is very compettive. To compete successfully Krater must deliver quality services at a low cost Krater presents the following data for 2019 and mlok the icon to view the data) 2020 Architect labor-hour costs are variable costs Architect supporto on the Architect support capacity that Krater chooses to maintain number of jobs it can do each year). Architect support costs do no number of jobs done that year. Read the requirements Grades Internal Business Process Perspective Improvements in these measures are expected to result in and superior financial performance Learning-and-Growth Perspective
2020 on successfully al deliver quality services at a low cost. Krater presents the following data for 2019 and con to view the data) Architect support cous for each year depend on the Architect suport pay that constantaneach year that is the number of cando each year) Architect supporto do near the number of job done that year Read the recents Learning-and-Growth Perspective Improvements in these measures are likely to improve Krator's ability to achieve and have a cause and effect relationship with pro Next DII
Submit to Data table - X chitectural arket for the y services upport costs for each year dep maintain each year (that is, the Osts do not vary with the actual the data 2019 2020 44 46 $ er Associate 1. Number of jobs billed 2. Selling price per Job 3. Architect labor-hours 4. Cost per architect labor-hour 5. Architect support capacity (number of jobs the firm can do) 6. Total cost of software-implementation support 7. Software-Implementation support-capacity cost per job 36,000 $ 35,000 19,000 30,000 $ 38 $ 39 61 61 $164.700 $ 176,900 $ 2,700 S 2,900 Ost leadershi producing be key meas Print Done Financ areas come from pro Next