Question 1 Heizer and Render advises that when analyzing and designing processes to transform resources into goods, the
Posted: Fri May 20, 2022 7:44 am
Question 1
Heizer and Render advises that when analyzing and designing
processes to transform resources into goods, the following
questions should be asked: - Is the process designed to achieve
competitive advantage in terms of differentiation, response or low
cost? - Does the process eliminate steps that do not add value? -
Does the process maximize customer value as perceived by the
customer? - Will the process win orders? A Time-Function Map is
similar to a flow process chart, but with time added to the
horizontal axis. With time-function mapping, notes indicate the
activities and arrows indicate the flow direction, with time on the
horizontal axis.
1.1 Choose a process within your organization and construct a
Baseline Time-Function Map. (20 marks)
1.2 Analyse the process and demonstrate how you would go about
improving the process
Heizer and Render advises that when analyzing and designing
processes to transform resources into goods, the following
questions should be asked: - Is the process designed to achieve
competitive advantage in terms of differentiation, response or low
cost? - Does the process eliminate steps that do not add value? -
Does the process maximize customer value as perceived by the
customer? - Will the process win orders? A Time-Function Map is
similar to a flow process chart, but with time added to the
horizontal axis. With time-function mapping, notes indicate the
activities and arrows indicate the flow direction, with time on the
horizontal axis.
1.1 Choose a process within your organization and construct a
Baseline Time-Function Map. (20 marks)
1.2 Analyse the process and demonstrate how you would go about
improving the process