Answer Happy

1. It is absolutely necessary to audit the network
infrastructure before and after a major network upgrade.
a. True b. False
2. Implementing a new mail server system for an office complex
is considered a
a. major release b. minor release c. emergency release
3. A newly hired employee in a travel booking company calls
_____________ to set him up for access to his office LAN
environment for work.
a. Human resources b. Help Desk c. Payroll
4. Service Desk support from a remote area person is termed
as
a. Local service b. Centralized service c. Virtual service d.
none