Answer Happy

Question 6 0.75 points Find the coefficient of variation for each of the two sets of data, then compare the variation Round results to one decimal place. The customer service department of a phone company is experimenting with two different systems on Monday they try the first system which is based on an automated menu system. On Tuesday they try the second system in which each caller is immediately connected with a live agent. A quality control manager selects a sample of seven calls each day. He records the sime for each stomer to have is or her question answered. The times in minutes are listed below. Aud Merw 112 72 10 2.9 92 63 55 Lineagent 63 25 * 41 24 52 % Automated Menu 24.3% Live agert 52% There is substantally more variation is the times for the live agent Automated Merwe 37 Live agert 294% There is substantially more variation in the time for the automated menu wym Automated Meru: 48.6% Live agent: 31.5% There is substantially more variation in the times for the automated menu system O Automated Menu 45.3% Live agent: 30.8% There is substantially more variation in the times for the automated menu system Okk Submit to complete this assessment Question of