Answer Happy

Periodically, Merrill Lynch customers are asked to evaluate Merrill Lynch financial consultants and services. Higher ratings on the client satisfaction survey indicate better service with 7 the maximum service rating. Independent samples of service ratings for two financial consultants are summarized here. Consultant A has 10 years of experience, whereas consultant B has 1 year of experience. Use a = 0.05 and test to see whether the consultant with more experience has the higher population mean service rating. Round degrees of freedom to previous whole number. Excel File: data10-17.xlsx Consultant A Consultant B ni = 16 12 = 10 31 = 6.82 C2 = 6.25 $1 = 0.64 82 = 0.75 a. State the null and alternative hypotheses. Ho: Mi - H2 Select your answer - H: H1 - H2 Select your answer - b. Compute the value of the test statistic. (to 2 decimals) c. What is the p-value? Use Table 2 from Appendix B to find the values that bound the test statistic. Select your answer - v <p< Select your answer - d. What is your conclusion? Select your answer -