A team of technicians at Crawler Corporation repair computer drives that break down at an average rate of 1 = 6 per hour
Posted: Sun May 08, 2022 7:58 pm
A team of technicians at Crawler Corporation repair computer drives that break down at an average rate of 1 = 6 per hour (approximately Poisson in nature). It takes the team an average of u = 8 minutes to complete repairs based on a negative exponential distribution. Lost productivity due to breakdowns cost the company $375 per hour. The team cost per hour is $190. a. What is the utilization rate for this service system? Select] b. What is the average time before the team can return a breakdown to service? [Select] c. How much of that time is spent waiting for service? (Select] d. How many computer drives are likely to be waiting for service at any one time? [ Select)