The Planning Events Committee of TeeZays Limited. Mr. Richard Lumpkin, Senior Human Resource Manager, of TeeZays Limited
Posted: Sun May 08, 2022 7:45 pm
The Planning Events Committee of TeeZays Limited. Mr. Richard
Lumpkin, Senior Human Resource Manager, of TeeZays Limited, a
General Insurance company with one thousand workers. He had been
assigned 20 workers employed in different departments of the
organization, to work on an employee appreciation ceremony. The
team had six (6) months to prepare for the event, since it was
scheduled to coincide with the company’s end of year Christmas
celebrations.
The team held its first meeting on June 30th, however at its
fourth meeting on September 30th they still had not developed any
plans for the event. There were a number of areas on which the team
members could not agree, such as, (1) who would be the team leader,
(2) how many recipients should be selected for the awards, and (3)
the appropriate award for the recipients.
Mr. Lumpkin, tried on various occasions to include all members
of the team in the discussions. At every meeting, fifty percent of
the team were talking on their phones, while another six (6) would
be conducting informal meetings among themselves. However, at the
meeting of October 30th Ms. Jan Bascombe, a Human Resource Adviser,
decided to provide recommendations for the event. After speaking
for three minutes, her secretary came in and informed her that she
was urgently needed at the office. Jan exited the meeting and
Richard requested that someone continue reading Jane’s
recommendations in her absence, but no one volunteered.
Mr. Lumpkin became very frustrated. After voicing his
disappointment with the team, he decided to find out why they were
not participating. Ten workers indicated that they did not
understand why they were chosen to be members of the committee,
since they were not interested in selecting anyone for the award.
Another five employees informed the Senior Human Resource Manager
that they preferred to be at their jobs since they had deadlines
for submitting their work assignments. Richard then decided that he
should write a report to the CEO with suggestions for cancelling
the employee recognition ceremony. Source: E.C.W, 28th March,
2022
Questions
Identify and discuss the major problems in the team, that
prevented the members from working with each other. (15 marks)
What would you recommend to future teams so they avoid the
problems identified in this case? (15 marks).
Lumpkin, Senior Human Resource Manager, of TeeZays Limited, a
General Insurance company with one thousand workers. He had been
assigned 20 workers employed in different departments of the
organization, to work on an employee appreciation ceremony. The
team had six (6) months to prepare for the event, since it was
scheduled to coincide with the company’s end of year Christmas
celebrations.
The team held its first meeting on June 30th, however at its
fourth meeting on September 30th they still had not developed any
plans for the event. There were a number of areas on which the team
members could not agree, such as, (1) who would be the team leader,
(2) how many recipients should be selected for the awards, and (3)
the appropriate award for the recipients.
Mr. Lumpkin, tried on various occasions to include all members
of the team in the discussions. At every meeting, fifty percent of
the team were talking on their phones, while another six (6) would
be conducting informal meetings among themselves. However, at the
meeting of October 30th Ms. Jan Bascombe, a Human Resource Adviser,
decided to provide recommendations for the event. After speaking
for three minutes, her secretary came in and informed her that she
was urgently needed at the office. Jan exited the meeting and
Richard requested that someone continue reading Jane’s
recommendations in her absence, but no one volunteered.
Mr. Lumpkin became very frustrated. After voicing his
disappointment with the team, he decided to find out why they were
not participating. Ten workers indicated that they did not
understand why they were chosen to be members of the committee,
since they were not interested in selecting anyone for the award.
Another five employees informed the Senior Human Resource Manager
that they preferred to be at their jobs since they had deadlines
for submitting their work assignments. Richard then decided that he
should write a report to the CEO with suggestions for cancelling
the employee recognition ceremony. Source: E.C.W, 28th March,
2022
Questions
Identify and discuss the major problems in the team, that
prevented the members from working with each other. (15 marks)
What would you recommend to future teams so they avoid the
problems identified in this case? (15 marks).