Creed bank is a new commercial bank that has just opened for business in the Zuma district of Broadway. The bank managem

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Creed Bank Is A New Commercial Bank That Has Just Opened For Business In The Zuma District Of Broadway The Bank Managem 1 (50.17 KiB) Viewed 18 times

Creed bank is a new commercial bank that has just opened for business in the Zuma district of Broadway. The bank management obtained the following data for the number of customers that sought the bank's services for four days in January 2022; customers demography spans all strata of broadway's population. Observations Sample Monday 604 Tuesday 612 Wednesday 588 Thursday 700 1 2 597 601 607 703 3 581 570 585 592 4 620 605 595 688 5 590 614 608 604 a. Calculate controls limits for an R-chart and an -chart. b. Since the data were collected, the bank management has hired six new service executives and two digitally savvy service supervisors. Thus, with the aid of these new employees, a fresh sample of data was obtained on Friday of the following week: 625, 592, 612, and 613. Is the bank service process still in control? If not, what advice do you have for the management team of this bank in improving its service levels during this new normal, if any?