a) What are the costs of quality (prevention, appraisal, external failure, internal failure)? (10 points) b) Construct a
Posted: Wed May 04, 2022 8:11 am
a) What are the costs of quality (prevention, appraisal, external failure, internal failure)? (10 points) b) Construct a Pareto diagram of the costs of quality? (10 points) c) Provide a verbal interpretation of the situation and make a recommendation to management. (10 points) Cost Category Cost Incoming inspection of materials $ 20,000 Testing laboratory $ 10,000 Warranty costs $ 60,000 Scrap $ 35,000 Re-work $ 30,000 Continuous Improvement Projects $ 10,000 Quality training $ 50,000 Process design $ 20,000