Management of the Agua Golf Pro Shop collects data on the number of dissatisfied customers for their visits using a surv
Posted: Wed May 04, 2022 7:46 am
Management of the Agua Golf Pro Shop collects data on the number of dissatisfied customers for their visits using a survey of customers conducted soon after their golf rounds are completed. Customers respond to a single question indicating on a Yes/No scale whether they were satisfied or dissatisfied with their golf rounds. The data provided below (and provided in an Excel file: 2022 M7 Quality Management Problem 5.xlsx) gives the number of dissatisfied customers noted in 150 responses each week over 12 weeks. Pro Shop Manager Nile Rodgers, has requested your help in using a control chart to assess the process. Please calculate and report what is the value of the Center Line (only) for the Proportion (p) control chart. (Nile Rodgers can complete the rest of the calculations for this p chart). Please round your final answer in proportion to 2 places after the decimal. Week Number Dissatisfied 1 12 15 18 12 15 6 27 15. 12 9 12 2 3 St 5 6 7 8 9 10 11 12