Answer Happy

Directions: As you read each item,jot down your typical reaction to that behavior. What would your initial thoughts be if the person you're interacting with acted in such a manner? How would you typically respond? Each scenario should have a response to both of those questions. -Lacking nonverbal feedback (e.g., facial expression, nodding). Speaking softly. Avoiding eye contact Smiling and laughing when nothing is humorous. Giving a soft, limp handshake. Standing very close to you when talking. Speaking with a heavy accent or limited English. Making small talk and not getting to the point. ou