Why is it important to “see” a process through a Process Walk?

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Why is it important to “see” a process through a Process Walk?

Post by answerhappygod »

It is an opportunity to implement your best improvement ideas
To convince yourself and others there are no problems in the process
So that you can talk to staff and motivate them to improve their performance
You get a realistic view of the actual process as documented, and variations of the process that aren't documented
To let people know you are watching
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