Which of the following could represent the major root cause categories on a Fishbone (Cause & Effect) Diagram?

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answerhappygod
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Which of the following could represent the major root cause categories on a Fishbone (Cause & Effect) Diagram?

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Effectiveness & Efficiency
Systems, Process, Forms, People, Policies, Layout
Dissatisfiers, Satisfiers and Delighters
Pareto Chart, Histogram, Run Chart and Scatter Plot
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