1. Determine the Baseline, 2. Verify Voice of the Customer, 3. Analyze the Process
1. Create the Project Charter, 2. Select Measures, 3. Understand the Current State
1. Map the Process, 2. Analyze the Process, 3. Verify the Baseline
1. Select Measures, 2. Plan for Data Collection, 3. Collect Baseline Data
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!