For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through wha

Business, Finance, Economics, Accounting, Operations Management, Computer Science, Electrical Engineering, Mechanical Engineering, Civil Engineering, Chemical Engineering, Algebra, Precalculus, Statistics and Probabilty, Advanced Math, Physics, Chemistry, Biology, Nursing, Psychology, Certifications, Tests, Prep, and more.
Post Reply
answerhappygod
Site Admin
Posts: 899559
Joined: Mon Aug 02, 2021 8:13 am

For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through wha

Post by answerhappygod »

For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?

A. VCS request to the T-Server via IVR Server
B. VCS requests to the Dialogic telephony board
C. A route point corresponding to the appropriate strategy
D. VCS request directly to the ACD/PBX
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!
Top

This question has been solved and has 1 reply.

You must be registered to view answers and replies in this topic. Registration is free.


Register Login
 
Post Reply

Return to “Archived Questions & Answers”