Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load

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answerhappygod
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Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load

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Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?

A. Adjunct Routing
B. Network Call Redirection
C. Network Call Transfer
D. Look-Ahead Interflow
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