A current IBM customer has a PMR open and is having difficulty getting a response fromIBM.What is the first step to assist this customer?
A. Call the Duty Manager
B. Send a note to [email protected] with the PMR number
C. Go on site to assist the customer
D. Open up a CritSit
A current IBM customer has a PMR open and is having difficulty getting a response fromIBM.What is the first step to assi
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A current IBM customer has a PMR open and is having difficulty getting a response fromIBM.What is the first step to assi
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