What should be used to set user expectations for request fulfillment times?

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answerhappygod
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What should be used to set user expectations for request fulfillment times?

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What should be used to set user expectations for request fulfillment times?

A. The time that the customer indicates for service delivery
B. The consumer demand for the service
C. The time needed to realistically deliver the service
D. The service levels of the supplier
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