Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?

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answerhappygod
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Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?

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Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?

A. Incident management
B. Problem management
C. Continual improvement
D. Service request management
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