Which is the CORRECT activity to carry out the `How do we get there` phase of the Continual Service improvement approach

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answerhappygod
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Which is the CORRECT activity to carry out the `How do we get there` phase of the Continual Service improvement approach

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Which is the CORRECT activity to carry out the `How do we get there` phase of the Continual Service improvement approach?

A. Service and process improvement
B. Baseline assessments
C. Policy and governance review
D. Measurable targets
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