When you attempt to login your one-X® Communicator using TLS it fails displaying a Login Error: "The security certifica

Business, Finance, Economics, Accounting, Operations Management, Computer Science, Electrical Engineering, Mechanical Engineering, Civil Engineering, Chemical Engineering, Algebra, Precalculus, Statistics and Probabilty, Advanced Math, Physics, Chemistry, Biology, Nursing, Psychology, Certifications, Tests, Prep, and more.
Post Reply
answerhappygod
Site Admin
Posts: 899604
Joined: Mon Aug 02, 2021 8:13 am

When you attempt to login your one-X® Communicator using TLS it fails displaying a Login Error: "The security certifica

Post by answerhappygod »

When you attempt to login your one-X® Communicator using TLS it fails displaying a Login Error:
"The security certificate required for login is not installed. Please contact your support team."
What must be done to fix this error?

A. Install the SM Identity certificate into the Trusted Root Certificate Authorities on CM.
B. Install the Certificate Authority certificate that signed Avaya Aura® Session Manager's (SM) Identity certificate into the Trusted Root Certificate Authorities on the PC.
C. Import the Identity Certificate from the Security menu of the one-X® Communicator.
D. Export the identity certificate from Avaya Aura® Session Manager and Import it into the PC using copy and paste.
Join a community of subject matter experts. Register for FREE to view solutions, replies, and use search function. Request answer by replying!

This topic has 1 reply

You must be a registered member and logged in to view the replies in this topic.


Register Login
 
Post Reply