When verifying the Contact Center Multimedia (CCMM) installation, how would you verify the multimedia database?

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answerhappygod
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When verifying the Contact Center Multimedia (CCMM) installation, how would you verify the multimedia database?

Post by answerhappygod »

When verifying the Contact Center Multimedia (CCMM) installation, how would you verify the multimedia database?

A. Browse to http://<server name>/csp/multimedia/ws.Contact.cls and verify the Web Service ws.Contact Web Page
B. Ensure that the CCMM services are running
C. Open the Database Maintenance utility and select "verify database"
D. Use the Reference Client to send and receive a Multimedia type contact
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