Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach

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answerhappygod
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Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach

Post by answerhappygod »

Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their
POMDriverApp application which is located on a separate application server is not working.
What would be causing this problem?

A. A remote database was not configured on the AAEP.
B. The new POMDriverApp provided with the POM software was not deployed on the application server.
C. There are no Announcement Port licenses available for the POMDriverApp.
D. The user has incorrect roles assigned.
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