You are unable to access the Communication Control Toolkit (CCT) Web Administration tool. When you click on the link in

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answerhappygod
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You are unable to access the Communication Control Toolkit (CCT) Web Administration tool. When you click on the link in

Post by answerhappygod »

You are unable to access the Communication Control Toolkit (CCT) Web Administration tool. When you click on the link in Contact Center Manager Administration
(CCMA), your Web browser displays the message "Internet Explorer cannot display the webpage."
What should you do next to begin troubleshooting the issue?

A. Start the CCTOMCATSRV service on the CCT server.
B. Verify that the port number configured for the CCT server in CCMA is set to 8443.
C. Ensure that IIS is properly installed and configured on the CCT server.
D. Ensure that the SSL certificate issued to the CCT server is installed on the CCMA server.
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