Question 32 If individuals resisting change are included in making change decisions in an attempt to gain their support,

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correctanswer
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Question 32 If individuals resisting change are included in making change decisions in an attempt to gain their support,

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Question 32
If individuals resisting change are included in making change
decisions in an attempt to gain their support, this approach is
called ________.
coercion
cooptation
exploitation
arbitration
Question 33
Who developed a three-step model for change that included
unfreezing, movement, and refreezing?
Lawrence Summers
Kurt Lewin
David McClelland
John Kotter
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