A security survey conducted for the Assets Corporation recommended a complete revamping of the activity and aims of the

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A security survey conducted for the Assets Corporation
recommended a complete revamping of the activity and aims of the
Human Resources Department. At the present time the Human Resources
deals only with plant personnel hiring. For the hiring of office
staff, the office manager recruits and hires these employees,
sidestepping Human Resources. The Human Resources Department merely
records the office staff employees after they are hired.
The Assets Corporation uses one application form for all
employees, regardless of job classification (plant or staff). The
application form was copied 15 years ago from one used by the
current Human Resources manager in a prior job. It asked for level
of education and a listing of all prior employment with only the
years of such employment required. It contains one line to record
the applicant's race and another to record religion. It also asks
for three non-relative references. No skills related tests are
given to the applicants.
In a pending court case, the Assets Corporation has been charged
with discharging an administrative assistant for reasons of race.
This employee stated on her application form that she had a high
school diploma and could type 60 words a minute. After employment,
her typed letters showed many errors, including typos, misspelled
words and misuse of business terms. This performance continued
despite the availability of a comprehensive word processing
program. She responded to all criticism by claiming racial
discrimination on the part of her supervisor. She was verbally
discharged and there was no written record of her poor
performance.
1. How could Assets protect itself from allegations such as
those made by the discharged administrative assistant?
2. What changes in the practices of hiring should the survey
have recommended regarding:
a. Make-up of the application form?
b. Decision to hire employee?
c. Skills testing?
Please list each question and answer in detailed sentence
form.